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  • OneTechBeyond this is an example of how you would do it:

    If "Tijana" is the employee (internal user) you can search against her mailbox with the query to include the participants with the external address (gmail example). Add a date filter if needed. 

  • FavoriteMartian's avatar
    FavoriteMartian
    Copper Contributor

    This is very easy. You select the mailbox under Exchange Mailboxes. Then in Define Search Conditions: Add Condition, Participants. Add the external as a participant. Either full email, or example.com, and ENTER. Enter, and do 2nd one, and Enter again to force it to accept that address.

    This will show all emails from or to the external. Select Received date, etc as needed.

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