Forum Discussion
ChungNg
Mar 19, 2026Copper Contributor
Purview EXPORTS unreliable and missing "Top-of-information-store" folder
Has anyone noticed an issue where the exported PST files are either empty or missing folders? I don't normally check every PST file that I export, but after hearing from customers that there are eit...
RichardMartinezHippo
Mar 27, 2026Copper Contributor
Just dropping by to say we are having the same issue as described by OP. We are missing items/folders from "Top-of-Information-Store" without any logical explanation. We are carefully following the practices described above.