Forum Discussion
Mbulelo
Jul 26, 2023Copper Contributor
Purview Alerts Notify User - Can this be customised
Hi Community, Wanted to know for myslef and client: In Purview, the "Notify Users" options when clicking "View Details" when selecting a DLP alert, it opens up Outlook. Now I understand that th...
miller34mike
Microsoft
Jul 27, 2023Hi Mbulelo,
The original message that appears in outlook when hitting "notify users" cannot be modified but you can modify the email once it is open as a draft, which I understand is not as ideal as setting a template by default.
Mbulelo
Nov 27, 2023Copper Contributor
Hi Mike,
Thank you for this. My first port of call with this feature for organisatiosns is to let them know that it does not imporve or lower risk, instead it opens up the possibiliy of users to further understand the methods of circumventing the block actions by trial and error thanks to this notification. We have instead made a general recommendation to utilise the "acknowledgement pop-up box" instead.
Thank you for this. My first port of call with this feature for organisatiosns is to let them know that it does not imporve or lower risk, instead it opens up the possibiliy of users to further understand the methods of circumventing the block actions by trial and error thanks to this notification. We have instead made a general recommendation to utilise the "acknowledgement pop-up box" instead.