Privacy Risk Management

Hello!
Thank you for reaching out.
Does this issue still persist? These are the areas you need to check:
1.Review licensing and subscription

2.Review the roles and groups required to perform and access certain functions- here is the link to the documentation- https://learn.microsoft.com/en-us/privacy/priva/priva-setup#roles-and-role-groups-for-ga-solutions
3. There are also country restrictions that you need to look out for-see doc linked in item 4

4. Enable the M365 audit log as suggested in the Before You Begin section of the docs-

https://learn.microsoft.com/en-us/privacy/priva/priva-setup#before-you-begin