Forum Discussion

MCT

May 29, 2023

Opeing Encryption Documents other than MS Office mail account

Hi all, I have a Label and i have set the following configuration: My query is, is it possible to send a document with that label set to a gmail account user or any other mail. Or s...

Vinay

MCT

Jun 15, 2023

Hi,miller34mike

This does not work.

As i had mentioned, I have a label "Confidential - Authorised", and when i set this label to a word document, i get the following prompt:

Here, I input the gmail account of the user to whom i want to send the document.

When the user receive the mail, download the document and try to open the document, he cant open. He is being asked a Microsoft account.

So in such situation what should be done?

Any hint?

Thanks,

Vinay

miller34mike

Iron Contributor

Jun 16, 2023

Hi Vinay

Sorry for the confusion, that is what I meant about needing a valid account to open the file in the desktop application. You can have a valid Microsoft account for desktop applications that is the same as your personal email account.

Or, the users will need to be added as external users in your Azure AD Tenant and can then leverage office on the web within your tenant to open the content. Here are some links detailing this.

Secure external collaboration using sensitivity labels - Microsoft Community Hub

https://learn.microsoft.com/en-us/microsoft-365/compliance/sensitivity-labels-office-apps?view=o365-worldwide#sharing-encrypted-documents-with-external-users