Forum Discussion
Onboard devices in Purview is grayed out
Hello, Do not forget in parallel of licensing model, to add roles with your admin account to be allowed to onboard devices with specific = Security Administrator (onboarding devices from Defender) and/or Compliance Administrator (from Purview) to onboard devices from one of these portals. You will then be proposed different on-boarding scripts or packages Intune/Jamf for MacOS + Windows . In our organization we use the Entra PIM Privileged Identity management for activation of these 2 critical roles during a limited periods of time Max 4h . We are also using another end-point Threat Prevention provider Crowd strike Falcon sensor in parallel of MsDefender. If it is the case need to set Passive mode for Threat prevention settings to avoid any confilcts (not done automatically for example on some Win 22 servers) . FYI we are struggling now on the Data Loss prevention module activation on MacOS devices only. We have a incident support with Microsoft experts on this.
- FaisalMFeb 26, 2026Copper Contributor
Thank you for providing all this detail. I added the compliance administrator and security administrator roles to the account I was using to onboard devices. The devices that were Intune and Defender have now shown up in Purview.