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pallavir's avatar
pallavir
Brass Contributor
Dec 03, 2024

Microsoft Purview from Azure Virtual Desktop

Hi Team, Is there a known issue in accessing Purview Portal from Azure Virtual Desktop. I have got right access, but whenever I click on data map, domain discovery, it just spins and doesn't show anything. Kindly advise if anyone has resolved this issue. 

Thanks,

Pallavi

1 Reply

  • Hello Pallavi!
    Here are a couple of troubleshooting steps that you can try to resolve this issue.
    Clear Browser Cache and log off current ID- Clear the cache and log off existing ID then try log on again to check if the connection goes through. Try switching to incognito and switch back to see how it behaves.

    Proxy Settings-Double check and ensure there are no proxy settings blocking access to Purview Portal

    Check logs using Developer Tools- Use the browser logs to detect any issues related to network and any errors that can help determine next troubleshooting steps. If you are able to screenshot the error so we can dig further, that would be great.