Forum Discussion
Labels not showing up in office installed on clients
- Nov 25, 2025
We have fixed this, just as a test I added the service: Data Classification in Microsoft 365. This is a service in the E5 license and it worked.
Hello Priesthouse,
Please confirm if the desktop client is of supported version for sensitivity labels (Min 1910+ for basic features to work, as of today).
Refer to: Minimum versions for sensitivity labels in Microsoft 365 Apps | Microsoft Learn
Also, the following link provides troubleshooting steps that could help fix your issue,
Hope this helps!
Please mark as solution, if you find the answer helpful. This will assist others in the community who encounter a similar issue, enabling them to quickly find the solution and benefit from the guidance provided.
We have fixed this, just as a test I added the service: Data Classification in Microsoft 365. This is a service in the E5 license and it worked.