Forum Discussion
Information Protection Scanner
Good day
I was wondering if anyone has come across this error before?
We have installed an on-prem scanner to scan repositories, but we are getting this error message every time now.
In the portal, it shows Error: Policy is missing but when you run the Start-ScannerDiagnostics, you get this error: I just needed to remove the company domain name from the links below.
Warning 2025-02-25 16:11:29.009 http_uri_impl.cpp:33 MSIP.Scanner (7932) "Failed to parse URI: https://dataservice.protection.outlook.com/PsorWebService/v1/ClientSyncFile/MipPolicies/company\svc_scanner?supportedMaxVersion=1.0.50.0" mipns::UriImpl::UriImpl 7436
Info 2025-02-25 16:11:29.009 auth_request_transformer.cpp:48 MSIP.Scanner (7932) "Failed to get auth token from cached auth header. Failed with: [Invalid uri: https://dataservice.protection.outlook.com/PsorWebService/v1/ClientSyncFile/MipPolicies/company\svc_scanner?supportedMaxVersion=1.0.50.0: 'Invalid uri: https://dataservice.protection.outlook.com/PsorWebService/v1/ClientSyncFile/MipPolicies/company\svc_scanner?supportedMaxVersion=1.0.50.0']"
We un-installed the scanner and SQL Express. Installed them again, complete the authorisation to get the token which everything was normal.
Thanks,
Hello DoNaNaToR ,
Please follow the steps mentioned in below article may be helpful especially "Get a Microsoft Entra token for the scanner."https://learn.microsoft.com/en-us/purview/deploy-scanner-configure-install?tabs=azure-portal-only
Regards
Anand Sunka
Hi, it appears the error stems from a misformatted URI due to the inclusion of the "company" domain in the address. Removing it resolves the issue. Check the official documentation to ensure the URI follows the required format.
