Forum Discussion

danc186's avatar
danc186
Brass Contributor
Jan 09, 2024

getting error when turning on insider risk management scan

Hi,


Im getting this error at the top when trying to run first task, any recommendations?

 

4 Replies

  • danc186 Did you find a solution? I am experiencing this as well. I have tried different browsers, in and out of private browsing.

    • JamesSmith_IWSIT's avatar
      JamesSmith_IWSIT
      Copper Contributor
      I think I found the solution, this seems to be a bug in the GUI. It looks like I was able to turn on the scanning directly from the IRM Settings - Open the Insider Risk Management section in Purview or Compliance Admin, Click the cog wheel for settings, go to the Analytics tab, and turn on scanning.


      This is currently in the "Tip" section of the MS KB: https://learn.microsoft.com/en-us/purview/insider-risk-management-settings-analytics?tabs=purview-portal
  • I also see this issue in my tenant as well. Almost seems like a Microsoft issue, but haven't had a time to submit and issue or support ticket.
  • LeonPavesic's avatar
    LeonPavesic
    Silver Contributor

    Hi danc186,

    to try to resolve your issue, consider the following troubleshooting steps:

    1. Retry Later:
      Wait for some time and attempt the action again.
    2. Browser:
      Try an different browser or clear the cache and cookies of your current browser and try again.


    Please click Mark as Best Response & Like if my post helped you to solve your issue.
    This will help others to find the correct solution easily. It also closes the item.


    If the post was useful in other ways, please consider giving it Like.


    Kindest regards,


    Leon Pavesic
    (LinkedIn)

Resources