Forum Discussion
Error viewing disposition reviews as a records management administrator
I have set up my account to be a records management administrator in order to view all disposition review items assigned to all users. The configurations I have put in place are: I added my account...
It's been a few weeks since I added the group, and my account is a direct member of the group. Am I missing another configuration? I wonder if I need to create a ticket with Microsoft to investigate. It seems this has occurred for some in the past: https://support.nhs.net/2024/03/microsoft-365-alert-service-degradation-microsoft-365-suite-admins-may-be-unable-to-access-some-content-in-the-disposition-section-of-microsoft-purview-data-lifecycle-management/
Well there's not much you can do in terms of troubleshooting on this one, apart from adding/removing yourself from the group, or removing/readding the group in the settings (only doable via PowerShell). Opening a support ticket is the next logical step.