Forum Discussion

Copper Contributor

Oct 16, 2025

Data Explorer does not see Access Controlled items in SharePoint & OneDrive

I have recently started working with sensitivity labels. I have one label that is access controlled (Confidential - Encrypted) that I have published and appears to be working. My question is, when ...

AladinH

Copper Contributor

Oct 17, 2025

Hi ss8787645,

This is expected. Files labeled with encryption/access control (like “Confidential – Encrypted”) in OneDrive/SharePoint won’t appear in Purview/Data Explorer because the scanning service cannot read encrypted content.

To make them visible, you have a few options:

- Adjust the label’s encryption: In Microsoft Purview Compliance Portal > Information Protection > Sensitivity Labels, edit the label and in the Encryption section, allow read access for compliance/scanning accounts or broader groups. Save and republish the label - Purview can then index the files while the label remains applied.

- Grant explicit permissions to the files or site for the Purview scanning account.

- Use a label without encryption for items that need to appear in Purview.

This keeps your labels applied while letting Purview index the files.