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Aishat's avatar
Aishat
Copper Contributor
Jul 14, 2025
Solved

Client Side Auto Labelling not working as expected

I have a client-side auto labelling, which i have defined some rules, I find that sometimes it works, sometimes it does not. Is anybody else experiencing this issue? or is there something else i should be doing differently? I have attached the rule configured, and some of my tests. The labels are supposed to be updated to Protected B. Please see attachments

 

 

  • Hello Aishat,

    Please check if any of the known issues listed here matches your scenario.

    Known issues with automatically applying or recommending sensitivity labels - Microsoft Support

    If the required license is in place and all the above scenarios are not matching yours, check diagnostics for labels available to the user and content explorer/data explorer to differentiate working and non-working scenarios and troubleshoot further. 

    Hope that helps! 

    Regards,

    PI

    Please mark as solution, if you find the answer helpful. This will assist others in the community who encounter a similar issue, enabling them to quickly find the solution and benefit from the guidance provided.

2 Replies

  • Aishat's avatar
    Aishat
    Copper Contributor

    Hi Prathista,

       Thank you for your response. It's not on the known issues and I opened a ticket already and someone was able to help me. It is resolved now. 

  • Hello Aishat,

    Please check if any of the known issues listed here matches your scenario.

    Known issues with automatically applying or recommending sensitivity labels - Microsoft Support

    If the required license is in place and all the above scenarios are not matching yours, check diagnostics for labels available to the user and content explorer/data explorer to differentiate working and non-working scenarios and troubleshoot further. 

    Hope that helps! 

    Regards,

    PI

    Please mark as solution, if you find the answer helpful. This will assist others in the community who encounter a similar issue, enabling them to quickly find the solution and benefit from the guidance provided.

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