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santoshshetty's avatar
santoshshetty
Copper Contributor
Feb 27, 2024

What services should I use to search data from website

Hi,

 

I want to create a chat bot which will get answers from my website with citations. 

Currently I am using Microsoft PVA and direct line API and have built a custom chat interface.

I just added the website link in PVA and its working well.

 

The issue I am facing with PVA is that I can't add any custom logic like generating follow up questions using the context of previous questions.

 

I did some investigation on the Azure Bot service but didn't find a way to add a website url.

 

I would value your input on how to achieve this while considering cost implications.

 

 

 

 

2 Replies

  • Senthil's avatar
    Senthil
    Copper Contributor
    Mar 18, 2024

    santoshshetty 

    To achieve your goal of creating a chat bot that can provide answers from your website with citations, you can consider the following approach:

    1. Microsoft Power Virtual Agents (PVA):

      • Use PVA for its ease of integration with Direct Line API and existing custom chat interface.
      • Utilize PVA's built-in capabilities for handling basic interactions and routing user queries.

    2. Azure Bot Service:

      • Develop a custom bot using Azure Bot Service for more advanced logic and integration capabilities.
      • Use the Bot Framework SDK to build a bot that can fetch information from your website and provide citations.

    3. Custom Logic:

      • Implement custom logic within your bot to generate follow-up questions based on the context of previous questions.
      • Use Azure Functions or other serverless computing options for cost-effective execution of custom logic.

    4. Integrating Website URL:

      • You can integrate a website URL in your bot's responses by fetching information from the website's API or using web scraping techniques.
      • Ensure compliance with the website's terms of service and legal requirements for accessing and using their data.

    5. Cost Implications:

      • Evaluate the cost of using Azure Bot Service, Azure Functions, and other Azure services based on your bot's expected usage and complexity.
      • Consider using Azure's free tier and pay-as-you-go pricing model to manage costs efficiently.

    By combining the features of PVA, Azure Bot Service, and custom logic, you can create a chat bot that provides answers from your website with citations, while considering cost implications and maintaining compliance with legal requirements.