Windows Autopilot ESP App Failures: My Troubleshooting Approach

Hi everyone,

I’ve been working with Windows Autopilot and Microsoft Intune deployments and wanted to share a troubleshooting approach I use when a device fails during the Enrollment Status Page (ESP) Apps phase.

When I see an Apps-stage failure, I normally start by checking:

1. Which application failed in Intune.
2. Whether the application is actually required during ESP.
3. Win32 detection rules and installation commands.
4. Application dependencies and assignment targeting.
5. Autopilot/MDM diagnostic logs.
6. Whether too many applications are being installed during ESP.

One thing I’ve found particularly useful is separating applications that truly need to block provisioning from applications that can be installed after Autopilot has completed.

I also try to avoid immediately resetting the device. Finding the failing application and understanding why it failed gives us a much better chance of preventing the same problem on future deployments.

My basic workflow is:

ESP failure → Identify failed app → Check assignment → Check install/detection → Review logs → Test with a controlled app set → Re-test Autopilot

I'm interested in hearing how other Intune admins approach this.

What logs or checks have helped you the most when troubleshooting ESP application failures?

Thanks,
Jayesh Kedar