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RickH
Copper Contributor
Sep 20, 2021

Windows 10 Sign in authenticator problems with other (AzureAD) user to personal account

For several times I tried to get signed in with my work account which is connected as AzureAD at other users. When I sign in with my password to this account,  windows 10 asks to authenticate with Microsoft Authenticator App. When I open the app and add this AzureAD account it also asks to authenticate with Microsoft Authenticator App. So I am sort of stuck in an authentication loop.

There are also other options like send a message to my phone, but that is not working. I do not receive  anything on my phone (I assigned the correct phone number at my AzureAD account).

I also tried to authenticate with my personal account as I thought it would maybe be the main account, but I do not get any respond.

I can get into windows but then it will always ask about my authentication, which is not working.

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