Forum Discussion

Brass Contributor

Mar 12, 2017

Unable to add IT Pro Cloud Essentials

Hello All, I started Azure with the free trial and once its expired added a pay as you go subscription. When I try to add IT Pro Cloud Essential or Visual Studio Dev subscriptions it does no...

azure

Cian Allner

Silver Contributor

Mar 12, 2017

Just to let you know I reached out to AzureSupport on Twitter earlier today on your behalf and it sounded encouraging. They said then can flag this with the right team at Microsoft for you. Hopefully, this can then get sorted out.

Dhanushka Vithanage

Brass Contributor

Mar 12, 2017

Hello Cian,

Thanks a bunch, really appreciate your efforts. Is there anything that I need to from my end or are they going to contact me over this post?

Regards,

Dhanushka

Cian Allner
Silver Contributor
Mar 12, 2017
Hi Dhanushka, good question, that wasn't so clear, to be honest. I did ask them if I could relay a message from them via this discussion to you but nothing was forthcoming. I'll ping them again tomorrow and see if anything comes out of it. Either way, it sounded like there were going to pass your details on to the appropriate team to hopefully get this moving.
- Dhanushka Vithanage
  Brass Contributor
  Mar 12, 2017
  Hi Cian,
  
  No problem, once again thanks for your help, I will let you know if they contact me in the meantime.
  
  Regards,
  Dhanushka
  - Cian Allner
    Silver Contributor
    Mar 13, 2017
    I asked AzureSupport for an update a short while ago and they came back with this - We have raised this internally so that an engineer can respond..
    
    Hopefully they can sort it out, so hang tight.