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Dhanushka Vithanage's avatar
Dhanushka Vithanage
Brass Contributor
Mar 12, 2017

Unable to add IT Pro Cloud Essentials

Hello All,   I started Azure with the free trial and once its expired added a pay as you go subscription.   When I try to add IT  Pro Cloud Essential or Visual Studio Dev subscriptions it does no...
azure
Cian Allner's avatar
Cian Allner
Silver Contributor
Mar 12, 2017

Just to let you know I reached out to AzureSupport on Twitter earlier today on your behalf and it sounded encouraging.  They said then can flag this with the right team at Microsoft for you. Hopefully, this can then get sorted out.

  • DaniMartMS's avatar
    DaniMartMS
    Icon for Microsoft rankMicrosoft
    Mar 14, 2017

    I`m extremely happy to see your proactivity in helping other community members, Cian Allner! Right on!

     

    Regarding the Cloud Essentials, I`m glad to see support has been able to help Miguel Lobato and that you guys are on it for Dhanushka Vithanage.

     

    Mark Winters, for your awareness that these 2 trial accounts had trouble on initiating the Cloud Essentials offer.

     

    Keep it up guys :)

    • Dhanushka Vithanage's avatar
      Dhanushka Vithanage
      Brass Contributor
      Mar 14, 2017

      Hi Daniel,

       

      Thanks for your post and as you mentioned  I really do appreciate the efforts of Cian, going above and beyond to assist me in sorting this issue out.

       

      Hope that  Mark Winters can chime in and expedite the process.

       

      Best,

      Dhanushka

  • Dhanushka Vithanage's avatar
    Dhanushka Vithanage
    Brass Contributor
    Mar 12, 2017

    Hello Cian,

     

    Thanks a bunch, really appreciate your efforts.  Is there anything that I need to from my end or are they going to contact me over this post?

     

    Regards,

    Dhanushka

     

     

    • Cian Allner's avatar
      Cian Allner
      Silver Contributor
      Mar 12, 2017

      Hi Dhanushka, good question, that wasn't so clear, to be honest.  I did ask them if I could relay a message from them via this discussion to you but nothing was forthcoming.  I'll ping them again tomorrow and see if anything comes out of it.  Either way, it sounded like there were going to pass your details on to the appropriate team to hopefully get this moving.

      • Dhanushka Vithanage's avatar
        Dhanushka Vithanage
        Brass Contributor
        Mar 12, 2017

        Hi Cian,

         

        No problem, once again thanks for your help, I will let you know if they contact me in the meantime.

         

         

        Regards,

        Dhanushka

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