Forum Discussion
hmmmm1
Sep 28, 2026Copper Contributor
Send Desk365 Ticket information to Azure DevOps
I am trying to send ticket data from Desk365 Helpdesk software to Azure DevOps. I am having trouble with what the Callback URL should be. Any ideas what URL I should be sending the Desk365 data...
hmmmm1
Oct 04, 2026Copper Contributor
Ok...thank you. I will give it try.
hmmmm1
Oct 09, 2026Copper Contributor
Thank you...I have it working in Postman but for some reason it is not working from Desk365.
I am using the same request body and callback URL. The logs in Desk365 just say Webhook failed so that isn't much help. Not sure if I am missing something in the header.
I am using Content-Type, Authorization and x-api-key (Desk365 API Key) in the Header.