Forum Discussion
RDP Connection to AZURE SLOW using Thin clients
It depends on what you're using it for.
1. If you're using Azure VMs to host the apps for the end users it might be a wrong approach. Check out https://www.remoteapp.windowsazure.com/Default.aspx
2. Make sure the VM's (infrastructure overall) is in the closest data-center
3. If VM as such is terribly slow (remember that by default they're using magnetic storages), consider "Premium storage" option to improve IOPS.
4. Try to troubleshoot RDP connection using https://docs.microsoft.com/en-us/azure/virtual-machines/windows/troubleshoot-rdp-connection?toc=%2Fazure%2Fvirtual-machines%2Fwindows%2Ftoc.json.
5. As the final measure - https://azure.microsoft.com/en-us/support/options/ if nothing from above helps or suitable.
It depends on what you're using it for.
1. If you're using Azure VMs to host the apps for the end users it might be a wrong approach. Check out https://www.remoteapp.windowsazure.com/Default.aspx
2. Make sure the VM's (infrastructure overall) is in the closest data-center
3. If VM as such is terribly slow (remember that by default they're using magnetic storages), consider "Premium storage" option to improve IOPS.
4. Try to troubleshoot RDP connection using https://docs.microsoft.com/en-us/azure/virtual-machines/windows/troubleshoot-rdp-connection?toc=%2Fazure%2Fvirtual-machines%2Fwindows%2Ftoc.json.
5. As the final measure - https://azure.microsoft.com/en-us/support/options/ if nothing from above helps or suitable.
Alex Kaziuka wrote:It depends on what you're using it for.
1. If you're using Azure VMs to host the apps for the end users it might be a wrong approach. Check out https://www.remoteapp.windowsazure.com/Default.aspx
2. Make sure the VM's (infrastructure overall) is in the closest data-center
3. If VM as such is terribly slow (remember that by default they're using magnetic storages), consider "Premium storage" option to improve IOPS.
4. Try to troubleshoot RDP connection using https://docs.microsoft.com/en-us/azure/virtual-machines/windows/troubleshoot-rdp-connection?toc=%2Fazure%2Fvirtual-machines%2Fwindows%2Ftoc.json.
5. As the final measure - https://azure.microsoft.com/en-us/support/options/ if nothing from above helps or suitable.
Hello and thank you very much for your reply.
For 1 : this is not remote app
For 2 : Yes it is in Amsterdam. I am awaiting for the opening (in Prod) of the Data Center here in France
For 3 : We are on Premium already
For 4, that handled it I think. I changed the setting preferences to 256 Kbps and enabled "Font Smoothing" (otherwise not looking good on screen) and unchecked Caching bitmap only for thin client.
Now the connexion are much better for everyone hoping to will stay that way. Again thanks a lot for your help and advices.