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KMorabiti's avatar
KMorabiti
Copper Contributor
Feb 22, 2024

PIM actavation taking too long

When I activate my roles in Entra and then go to the admin center.
It can take almost 20 minutes before the privileges are active in the admin center.

Hopefully you can in the future do something about this.

8 Replies

  • AdamVanD6's avatar
    AdamVanD6
    Copper Contributor

    The amount of time it takes for a role to activate is one of the biggest pain-points I experience in Azure. I'm usually snagging roles because I have an emergency to dig into, where every second counts. Sitting there waiting minutes just to move from assignment to allowing me to enter the reason I'm activating the role is the most stress-filled moment of every investigation.

  • humphriesk's avatar
    humphriesk
    Copper Contributor
    I have been seeing this when activating my SharePoint Admin role. It was taking a minute or two (sometimes 5 minutes or so), but today it has been over 4 hours.
    Troubleshooting steps here (https://portal.azure.com/#view/Microsoft_Azure_Support/TroubleshootDiagnoseBlade/assetId/%2Fproviders%2Fmicrosoft.aad%2FMicrosoft_Azure_PIM%2Fprivilegedidentitymanagement_overview/supportTopicId/32462545/commonSolutionArticleId/b64b291b-35e2-4cfa-8925-4dbe26427262/problemTitle/Permissions%20are%20not%20granted%20after%20activating%20a%20role/symptomId//legacyProductId/16577/productId/b98631b1-d53a-3ac4-3181-aef136ec703d/category//type/commonproblem/uiActionId/2839b3bc-df51-4c58-9f28-3c3a8634e341/caller/Microsoft_Azure_Support%2FTroubleshootV2Blade%2FProblemCard) indicate this is a "known issue."
    • DanielClaassen's avatar
      DanielClaassen
      Brass Contributor

      Thanks
      Tried most of those steps. 
      Step number 3 is not very helpful. Logged a ticket with M365 support, and they rejected the ticket saying I must log it under Azure support, and that is not free. 

    • gertjanvandekolk's avatar
      gertjanvandekolk
      Copper Contributor

      Hello,

      Same issue our site with the Sharepoint Admin Role. Anyone have an update or workaround sharepoint admin role with PIM time to activate (not a couple of hours)? Thanks

  • mdeschenes2024's avatar
    mdeschenes2024
    Copper Contributor

    KMorabiti did you found something to fix this ? Cause we're having same issue when enabling role in PIM, but it seems to be sometimes faster on some admin portal, like entra id management portal is taking effects right away or almost... but the exchange admin portal is taking like 15-20 minutes to take effect...

  • KMorabiti 

     

    What is the change you checked on Cloud which means not limited to your on-prem infrastructure at all?

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