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Carsten Stahlberg's avatar
Carsten Stahlberg
Brass Contributor
Apr 26, 2017
Solved

OMS UPdate management not working at all

I got two seperate azure environments and I am trying to use oms update management (free tier).

Both environments seem to be unable to patch any server they always fail with the most helpful error message of all time "Exception from HRESULT: 0x80240007" and the completed patch management task only shows "no data" nothing unsucessful nothing successfull.

 

Does anyone know what might cause this issue?

The documentation does not really help at all and I can't find anything about this error in azure. 

 

Regards

Carsten 

 

  • Carsten Stahlberg's avatar
    Carsten Stahlberg
    Jun 09, 2017

    Through a Microsoft support call we found out that the new problem is caused by a parameter error in a function call inside the oms patch script and an updated for a default printer driver from 2006 (on windows Server 2016).

     

    At the moment when an update fails the script will try to add it to a failed list using this line of code:

    AddUpdateToFailList GetUpdateKbID($update.KBArticleIDs) $update.Title $update.Identity.UpdateID  $null "Install Failed" $baseException.HResult 

    The problem is that GetUpdateKbID and $update.KBArtcileIDs are treated as two seperate parameters.

     

    By june the 15th a new version of the script should be rolled out to all azure datacenters.

    The script contains a fixed function call.

    AddUpdateToFailList $(GetUpdateKbID($update.KBArticleIDs)) $update.Title $update.Identity.UpdateID  $null "Install Failed" $baseException.HResult  

     

     

10 Replies

  • what update source are you trying to use, are you able to update the machine manually from the gui

     

    • Carsten Stahlberg's avatar
      Carsten Stahlberg
      Brass Contributor
      I didn't have to configure any source in the updtae management solution. I am trying to update multiple windows Servers 2016 and one Windows Server 2016 which all can be updated manually from the GUI. Actually in my Visual Studio Subscription the machines actually update on every Startup. There is no WSUS Server in my deployment
      • Kent Gaardmand's avatar
        Kent Gaardmand
        Steel Contributor

        so the clients are set to find updates automatically, when you log in after an update attempt does client show updates pending installation ?

         

        i havent tested this the oms update, so currently i dont know much about it.

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