Forum Discussion
CUCOOPE
Nov 17, 2021Copper Contributor
Microsoft App Access Panel requires MFA but we didn't enable it
Hi. Recently we've received a report from a user that he was asked to perform MFA when he was signing in. After checking the sign-in logs, we've found that it was an application called "Microsoft App...
Adrianna_Clarke
Aug 04, 2023Copper Contributor
I still have this occurring in the year of our lord 2023. We exempted groups, yet once it's flagged on for everyone, we receive several people randomly that experience it.
I ended up redoing our CIDR entries for both the per user mfa exemptions and our location exemptions. It appears to be working now, but I'm still waiting to see if it resolved for everyone. In some cases, it's still trying to tell people they registered, but does this repeatedly and without rhyme or reason. In those cases, I've removed and readded the authenticator and it worked in some situations.
Please fix it Microsoft I beg of you.
I ended up redoing our CIDR entries for both the per user mfa exemptions and our location exemptions. It appears to be working now, but I'm still waiting to see if it resolved for everyone. In some cases, it's still trying to tell people they registered, but does this repeatedly and without rhyme or reason. In those cases, I've removed and readded the authenticator and it worked in some situations.
Please fix it Microsoft I beg of you.
- RDYPLYR1Aug 04, 2023Brass Contributor
CHeck to see if you any kind of access rule. In my origination we have the by security rule to be on HOWEVER, in our early days of adoptions when we first turned on MFA we manually enabled it for everyone. If you have a setup like this with an access rule to turn on MFA for ALL your accounts, make sure the access rules are correctly configured and if on, tune off the manual enablement of MFA, (Even if its manually off, the access rule will be enabled or, just create an exception group to exclude those users. Just be aware you only want that off if you are INSIDE a trusted location.