Forum Discussion
Microsoft App Access Panel requires MFA but we didn't enable it
Hi. Recently we've received a report from a user that he was asked to perform MFA when he was signing in. After checking the sign-in logs, we've found that it was an application called "Microsoft App...
MichiA1804 ArjanSchepers koenlenaerts It appears, in our case, to be tied to users who are enabled for SSPR, but have not completed registration. That seems to be the one thing we would in common among the users getting prompted. Microsoft's response was basically, "sometimes it does that."
jstreeter That would make sense, everyone in our tenant is enabled for SSPR but students don't have the MFA requirement (yet). It is completely random when it happens, I see people accessing the "App Access Panel" without MFA prompt all the time and then it just randomly asks for MFA. Mind boggling and very annoying for our help desk (and myself as administrator as the only way to fix it is to go to the per user MFA page, search for the user, and reset all their MFA stuff. And hey, only Global Admins can do that, yay!).
- I can't believe this was a thing in 2021, and is still present.
