Forum Discussion
Identity Validation - How long does it take?
I’ve been trying to complete identity validation for Azure Trusted Signing so I can use it for code signing. My situation: I submitted my business registration documents over 5 weeks ago. The statu...
In the meantime of escalation to Microsoft or Partner, you may consider below:
1. Avoid Creating Multiple Identities
- Creating new identities doesn’t reset the queue, it may actually complicate things. Stick with one and escalate that one.
2. Verify Document Format and Metadata
- Ensure your business registration documents:
- Match the organization name exactly as registered
- Include official government seals or signatures
- Are in supported formats (PDF preferred)
- Use the correct email domain associated with your business
Thanks for the tips! I'll avoid creating multiple identities. I know it isn't good procedure but I was hoping it would push the case along. The document format and metadata I can confirm were correct!
