How to Build Your First IT Support Agent Using Azure AI

Artificial Intelligence is transforming the way businesses provide IT support. Instead of waiting for a technician to answer every question, organizations are increasingly using AI-powered support agents that can troubleshoot common issues, answer employee questions, and automate repetitive tasks. Thanks to Microsoft Azure AI, building an intelligent IT support agent is no longer limited to data scientists or large enterprises. Even beginners can create a functional AI assistant with minimal coding.

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