Has anyone here integrated JIRA with Azure DevOps

Hi newbieaz​, I'm the community manager at Exalate.

You can either build a custom integration yourself using REST APIs or use an integration tool like Exalate that handles syncing in both directions and gives you control over what and how data flows without having to build your own solution. Exalate can also be a good option if you’re migrating from Azure DevOps to Jira, as it can help move your issues and keep data consistent during the transition.

A few best practices I’d suggest: decide early which fields and issue types actually need to sync, align workflows between Jira and Azure DevOps to prevent mismatched states, and start small with a limited set of issues before expanding.

Good luck with the integration!

Hi newbieaz​, 

Before you integrate Jira and Azure DevOps, here are a few things to consider: 

• Syncing only basic fields like title and status may not be enough—many teams also need comments, attachments, custom fields, user mapping, and links to flow between systems.
• Traceability, audit readiness, and preserving history are critical—especially for teams working in regulated environments.
• Real-time, scheduled, or on-demand sync options impact how data moves and how reliable the integration is. Some tools can’t handle all three well, especially at scale.
• Building your own integration with APIs or webhooks may work initially but often breaks over time. It also creates long-term maintenance overhead and lacks built-in error handling.  

You may consider an enterprise – grade tool OpsHub Integration Manager (OIM)- free Community edition, that can help you select which fields to sync easily with no code UI. Plus, sync comments, attachments, relationships, inline images, rich text along with user/entity mentions. It will help you to scale when a team grows and complex environments. 

Hope it helps!

Worth taking a look at this:

Connect Azure DevOps to Jira | Atlassian Support