Cant access link and cant create a tenant

I cant access this link https://rdweb.wvd.microsoft.com/webclient/index.html

I get this error message: 

AADSTS50020: User account 'tcarleton10@gmail.com' from identity provider 'live.com' does not exist in tenant 'MS Azure Cloud' and cannot access the application 'fa4345a4-a730-4230-84a8-7d9651b86739'(Windows Virtual Desktop Client) in that tenant. The account needs to be added as an external user in the tenant first. Sign out and sign in again with a different Azure Active Directory user account.

I spoke with someone on chat who said they would escalate my message but then I couldnt find my prior message

Respectfully,

Tyler Carleton