Forum Discussion
Cannot Join Windows 10 PCs to Azure AD
I did. The relevant user shows 'no device found." I have tried using several different user accounts, including mine. I have not previously had any trouble joining devices.
Few steps to troubleshoot
1. Remove any existing accounts in work school ?
2. Restart the PC
3. Try to add it again
Follow this link for step by step guide
- Tod AshbyNov 14, 2017Copper Contributor
Thanks. These are clean Windows 10 installations, and one is a brand new PC we are trying to join during the OOBE startup. they have never been joined to Azure AD, and never had a Work/school account added.
- kasunsjcNov 14, 2017MCT
Hi
I have done testing with my lab as you mentioned I setup my win 10 VM using O365 user when fresh installation and it shows in the AAD.
Which windows 10 are you using (1703) ?
- Tod AshbyNov 14, 2017Copper Contributor
Yes, the first PC is Windows 10 1703. It is important to note, that when I follow the instructions at https://docs.microsoft.com/en-us/azure/active-directory/device-management-azuread-registered-devices-windows10-setup, I never get prompted for the password as shown in step 6.