Forum Discussion
Business Owner Needs Admin Access To Azure/Office 365 Tenancy
Is there a process for a business owner to reset the Global Admin username and password for their Azure/ Office 365 tenancy? The third party and sole Global Admin account holder that originally set i...
This article talks about the process.
https://support.microsoft.com/en-hk/help/2606983/a-user-or-an-administrator-forgot-his-or-her-password-in-office-365-az
Support contact link
https://support.office.com/en-us/article/Contact-support-for-business-products-Admin-Help-32a17ca7-6fa0-4870-8a8d-e25ba4ccfd4b?ui=en-US&rs=en-US&ad=US#bkmk_call_support&ID0EAADAAA=Phone_support_
Hope this helps.