Forum Discussion
Blank screen in "new" AI Foundry and unable to go back to "classic" view
Hi, I toggled on the "new" AI foundry experience. But it just gives me a blank page.
I cannot disable it and go back to the old view though.
When I go to https://ai.azure.com/ it takes me to the "nextgen" page (e.g. https://ai.azure.com/nextgen/?wsid=%2Fsubscriptions...)
Removing "nextgen" from the URL just redirects me back to the "nextgen" version.
This also happens to my colleague, and we can't use the Foundry.
Can you help?
2 Replies
I’d first clear site data specifically for ai.azure.com, then try InPrivate and a different browser/network. Also try launching Foundry from the Azure portal resource instead of the direct ai.azure.com/nextgen URL. If both users are affected, collect the browser console/HAR errors and check RBAC plus Azure Service Health.
Seems a known bug that we may monitoring the official documentation and support channels for updates
