Forum Discussion
trunghau199
Oct 22, 2026Copper Contributor
Billing Profile Disabled (PastDue) despite Amount Due = $0.00 and no active subscriptions
Hello everyone, I am trying to create a new Azure subscription, but Azure returns the following error: You can't add a billing profile. Your billing account has a past due balance. After investiga...
Kidd_Ip
Oct 25, 2026MVP
Seems a known issue that happens when historical invoices are unresolved in the backend system, even if they no longer appear in the portal.
https://learn.microsoft.com/en-us/azure/cost-management-billing/understand/mca-overview