Billing Profile Disabled (PastDue) despite Amount Due = $0.00 and no active subscriptions

Your billing account is active, but the billing profile is disabled with a PastDue reason, despite the portal showing no balance. Those are different billing objects, so the account’s Active status does not establish that the profile is usable. The historical invoices marked Unknown do not, by themselves, prove an unpaid debt. First, confirm that the portal and CLI are showing the same billing account and profile, then review that profile’s invoices across the relevant date range. Avoid paying historical amounts again without confirmation that they remain outstanding. Open an Azure billing support request and provide the profile identifier, invoice references, timestamps, and redacted portal/API results privately. Ask Microsoft to reconcile the ledger and profile status. Billing support is available without a paid technical support plan. I cannot confirm a self-service reactivation method for this contradictory state.