Forum Discussion
Steven Parsons
Feb 07, 2018Copper Contributor
Azure VM Remote desktop stopped working
HI, My Azure VM is no longer allowing me to connect using remote desktop. I receive error message "RDP disconnected! 4 An internal error has occurred." I've run through all the suggested the steps ...
Pablo R. Ortiz
Feb 07, 2018Steel Contributor
did you make any change to DNS?
- Steven ParsonsFeb 07, 2018Copper Contributor
No, I haven't made any changes to the VMs DNS, or the Virtual Subnet. I also have another Azure VM in the same subnet that I can still connect to so I don't think its network related.
- Hannel HazeleyFeb 08, 2018Iron Contributor
do you get the internal error after entering credentials?
if so did you do any security or certificate change?