Forum Discussion

Copper Contributor

Sep 12, 2017

Azure Virtual Machine Inaccessible

We have an azure virtual machine that was running Qlik Sense (web facing application). The server suddenly became inaccessible through the webpage. It is also inaccessible through RDP. It is not a...

Copper Contributor

Sep 14, 2017

Thanks for the response. Unfortunately that didn't work either. RDP and web front are still inaccessible.

Rimvydas Velykis

Brass Contributor

Sep 18, 2017

Have you tried creating new VM in the same VNet and accessing old VM "internally"?

Kenny Edwards
Copper Contributor
Sep 18, 2017
I just tried that as well. Even within the subnet the webfront and RDP are inaccessible. This issue has been noticed on another server in a totally different network/resource group as well now. Does this suggest that it may be an account level setting maybe?
- Rimvydas Velykis
  Brass Contributor
  Sep 19, 2017
  What OS is it? Could you share Azure VM config?
  - Kenny Edwards
    Copper Contributor
    Sep 19, 2017
    OS is Windows Server (2012 I believe). What configuration are you interested in specifically? We've check to be sure the correct ports are open, the server is 'Running' and 'Healthy'. Additionally, the issue now affects 2 servers in 2 different subnets and resource groups.