Forum Discussion
_Adrian_
Dec 16, 2024Copper Contributor
Azure support team not responding to support request
I am posting here because I have not received a response to my support request despite my plan stating that I should hear back within 8 hours. It has now gone a day beyond that limit, and I am still ...
balasubramanim
Dec 17, 2024Iron Contributor
Try the below mentioned options to solve the issue.
Azure Portal: Go to Help + Support, select your ticket, and click "Request Escalation".
Call Support: Use Azure's support phone numbers: Azure Support Contacts.
Twitter/X: Tag @AzureSupport with your ticket IDs for faster response.
Enterprise Plan: Contact your Account Manager if available.