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Duster57542
Copper Contributor
Apr 17, 2023

Azure Form Recognizer Studio: Custom Classification Models - Training Failing

I've been experimenting with the Form Recognizer Studio's Custom Classification Models. It was working fine last week and then after the weekend break, I cannot get a single model to train correctly. The issues appears to be on Microsoft's backend as I had a teammate try on a different subscription of Azure and they received the same error.  Below is me initially uploading my 5 documents and adding a label to them:

 

 

 

 

After I tag 5 documents and hit the train button the model will act like it's training with everything updating my Azure Blob, creating a .ocr.json file for each trained document.  The model itself inside of Form Recognizer, models will say it's failed with the error: "InternalServerError: An unexpected error occurred."

 

Screenshot of the Models:

 

 

Screenshot of the failure:

 

Screenshot of the blob storage:

 

 

 

I'm unsure what is causing this error as I was able to use the same documents and everything last week. I even deleted my resource group that was hosting this and recreated everything from scratch.

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