Forum Discussion
Azure Account Locked -
My Azure Portal login suddenly says locked.
Can't reach Microsoft support by any mean, as my login fails.
8 Replies
Are you encountering the account keeps locked out?
SSR may help on self-service while 'InPrivate' mode to try for the locked in once issue
- Open a case with Microsoft use phone support since you cannot log in to portal https://docs.microsoft.com/en-us/microsoft-365/business-video/get-help-support?tabs=phone&view=o365-worldwide
- A user account in an Azure AD DS managed domain is locked out when a defined threshold for unsuccessful sign-in attempts has been met. Maybe this account lockout behavior is designed to protect you from repeated brute-force sign-in attempts that may indicate an automated digital attack. By default, if there are 5 bad password attempts in 2 minutes, the account is locked out for 30 minutes.
If your account is syncing from On-Prem to Azure AD, forcibly release the locked - Hi if you have not configured Self Password Reset you may wait for 30 minutes to be unlocked .
By the way if you don't know why your account have been locked chances are your password is compromised . I would suggest to
- Go to https://mysignins.microsoft.com/ and look at the sign in activities
- Go to https://account.activedirectory.windowsazure.com/ChangePassword.aspx and change password
Those actions can of course be done in AAD for sign in logs and Users for the password resetibnmbodji Login has no issues, I can log in to other systems using the same Microsoft logins.
- me, too. all other Microsoft service work fine. It just lock me out at Azure.
