Forum Discussion
VivekThangaswamy
Apr 23, 2021Copper Contributor
Azure Account Locked -
My Azure Portal login suddenly says locked. Can't reach Microsoft support by any mean, as my login fails.
ibnmbodji
Apr 23, 2021Steel Contributor
Hi if you have not configured Self Password Reset you may wait for 30 minutes to be unlocked .
By the way if you don't know why your account have been locked chances are your password is compromised . I would suggest to
- Go to https://mysignins.microsoft.com/ and look at the sign in activities
- Go to https://account.activedirectory.windowsazure.com/ChangePassword.aspx and change password
Those actions can of course be done in AAD for sign in logs and Users for the password reset
By the way if you don't know why your account have been locked chances are your password is compromised . I would suggest to
- Go to https://mysignins.microsoft.com/ and look at the sign in activities
- Go to https://account.activedirectory.windowsazure.com/ChangePassword.aspx and change password
Those actions can of course be done in AAD for sign in logs and Users for the password reset
- VivekThangaswamyApr 23, 2021Copper Contributor
ibnmbodji Login has no issues, I can log in to other systems using the same Microsoft logins.
- ylshieMar 15, 2023Copper Contributorme, too. all other Microsoft service work fine. It just lock me out at Azure.
- ibnmbodjiApr 23, 2021Steel Contributor
In that case you can
- Clear you browser cache and try private navigation
- Try another browser
Also if you can try to log in Microsoft 365 admin portal and Go to AAD and look what's the problem in signs . The process is detailed below :
https://marcelzehner.ch/2019/09/22/azure-portal-sign-in-issues/
Once you get the sign in error you can use this tool to try to understand the reference
https://login.microsoftonline.com/error
- kvarunMay 04, 2026Copper Contributor
My azure account is disabled as I didn't login for almost 2 years. Can I retrieve my account or not. I can't contact the support team either.