Forum Discussion
AIP padlock icon missing in encrypted message
Hi, I have enabled AIP in my tenant along with sensitivity labels and encryption. I can send encrypted messages succesfully however the secure message - which contains a padlock icon referring to a...
Hi Scz!
The padlock icon in your encrypted messages is not loading because the image URL might have changed or is no longer valid. Try clearing the cache in your browser or checking if any security settings are blocking the image from loading. You could also check if there’s a newer update for AIP or Microsoft 365 apps, as sometimes these issues get fixed in updates.
Hope it helps!