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blacklistbritta's avatar
blacklistbritta
Copper Contributor
May 22, 2019

Re: AIP: Rights Management template can't be found

TPS01 

Hi,
I had the same problem with same error message, but found a solution.
The problem is due to the Ou in which the Group which is assigned to the Policy, was created.

Solution

I created a second Group with same Attributes but in a different OU in my local active Directory. After email-enabling, I synchronized that Group to azure ad.

Next step, I removed the original Group from the AIP Policy and replaced it with the second Group and saved the Change. Then, Logout the Group member and Login the user again. It works immediately.

Hope this helps.

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