Forum Discussion
Teams Guest User Second Factor
A couple of quick questions,
A business associate has invited me as a guest user to Teams, he has a Microsoft 365 work account and so do I, why does his organisation appear as a Directory in my Azure AD list of directories?
I vaguely remember when setting up my guest access to his Teams I was asked to set up a second factor. To log into his teams I just use my work account, but if I click on "switch to" his directory in my Azure AD it prompts for a second factor on my Microsoft Authenticator, which I deleted as it didn't seem necessary. What is that for and how can he reset my second factor?
Regards.
JohnT787 :
When you are invited as a guest user to a Teams environment hosted in another organization's Microsoft 365 tenant, a directory is created for that organization in your Azure AD. This allows you to access resources in the other organization's tenant and collaborate with their users.
The reason you were asked to set up a second factor is likely because the other organization has configured their Teams environment to require two-factor authentication for guest users. This is a common security practice to ensure that only authorized users can access sensitive information.
If you deleted the Microsoft Authenticator app and can no longer authenticate to the other organization's Teams environment, your business associate will need to reset your second factor. They can do this by following these steps:
Sign in to the Azure portal using their Microsoft 365 work account.
Navigate to Azure Active Directory > Users.
Find your user account in the list and click on it.
Click on Authentication methods.
Click on the Edit button next to the method that needs to be reset (e.g., "Mobile app").
Follow the prompts to reset the method.
Once your business associate has reset your second factor, you should be able to access their Teams environment again. If you continue to have issues, you may need to contact their IT support for further assistance.
If issue resolved kindly mark this as Resolved !
