Forum Discussion

Silver Contributor

Dec 12, 2022

Solved

Unable to Reach Viva Insights Platform

Dear All, I hope you are doing well. We had Viva Insights trial licenses in the scope of jump-start program; however, our licenses were expired within this year. We have renewed our licenses...

Jake_Caddes
Dec 13, 2022
Hi VI_Migration, unfortunately this sounds like a bug. It looks like that in-depth investigation is needed to arrive at the best possible conclusion on your behalf for the issue you have listed. In order to ensure proper traction, I recommend that you create a Microsoft support engagement using the following options:

https://docs.microsoft.com/en-us/microsoft-365/admin/get-help-support?view=o365-worldwide

Jake_Caddes

Microsoft

Dec 13, 2022

Hi VI_Migration, unfortunately this sounds like a bug. It looks like that in-depth investigation is needed to arrive at the best possible conclusion on your behalf for the issue you have listed. In order to ensure proper traction, I recommend that you create a Microsoft support engagement using the following options:

https://docs.microsoft.com/en-us/microsoft-365/admin/get-help-support?view=o365-worldwide