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VI_Migration's avatar
VI_Migration
Silver Contributor
Mar 17, 2022
Solved

track email and open rates function

Hi, We have Viva insights in our company Outlook, but I am not sure if we have the Track email and document open rates function. I am looking for a simple way to capture metrics -- how many unique in...
  • Jake_Caddes's avatar
    Jake_Caddes
    Mar 18, 2022

    Hi VI_Migration, at this time, Viva Insights does not track email and open rates. Inherently this means that Viva Insights does not track unique-click throughs. So it wouldn't require an additional package, it is a feature that does not exist.

Jake_Caddes's avatar
Jake_Caddes
Icon for Microsoft rankMicrosoft
Mar 18, 2022

Hi VI_Migration, at this time, Viva Insights does not track email and open rates. Inherently this means that Viva Insights does not track unique-click throughs. So it wouldn't require an additional package, it is a feature that does not exist.

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