Forum Discussion
Time Investors different than collaborators
Hi VI_Migration, here are the two definitions of collaborators and time investors from this glossary: Advanced insights glossary | Microsoft Docs
Collaborators Anyone that measured employees or time investors interact with by email or instant message, in meetings, in unscheduled calls, or with instant messages. Collaborators are identified as internal (within the company) or external (outside of the company) and discovered through the data extracted for measured employees. Internal collaborators have domains internal to your organization, while external collaborators have domains external to your organization. Time investor A measured employee who interacts with other collaborators in meetings and with email or instant messages. Time investors allocate their time with the other participants or collaborators in the interaction in proportion to how many people are in the collaborator group for that interaction. People who do not have a license for Viva Insights can appear as collaborators, but never as time investors. This difference of 58 may come from other people that your licensed employees are collaborating with. These people could be internal to your team or external but are getting collaborated with enough that they are counted in Viva as a "collaborator"
MicrosoftHi VI_Migration, here are the two definitions of collaborators and time investors from this glossary: Advanced insights glossary | Microsoft Docs
| Collaborators | Anyone that measured employees or time investors interact with by email or instant message, in meetings, in unscheduled calls, or with instant messages. Collaborators are identified as internal (within the company) or external (outside of the company) and discovered through the data extracted for measured employees. Internal collaborators have domains internal to your organization, while external collaborators have domains external to your organization. |
| Time investor | A measured employee who interacts with other collaborators in meetings and with email or instant messages. Time investors allocate their time with the other participants or collaborators in the interaction in proportion to how many people are in the collaborator group for that interaction. People who do not have a license for Viva Insights can appear as collaborators, but never as time investors. |
This difference of 58 may come from other people that your licensed employees are collaborating with. These people could be internal to your team or external but are getting collaborated with enough that they are counted in Viva as a "collaborator"
Hi Jake! Thanks for responding!
We are still facing the same issue & have done more validation on our end. The 58 employees have licenses & should be included as both time investors & collaborators but are not.
Do you have any ideas on what may be happening? We want to make sure that the data we are using is accurate.
Thanks again!
Cat