Forum Discussion

VI_Migration's avatar
VI_Migration
Silver Contributor
Dec 06, 2021
Solved

Person query - missing metrics!

Hi, on the metrics definitions MS Docs page (https://docs.microsoft.com/en-us/viva/insights/use/metric-definitions) the following channel-metrics for Person queries are explained. Unfortunately, when...
  • Jake_Caddes's avatar
    Jake_Caddes
    Dec 10, 2021

    Hi VI_Migration, our engineering team has informed me that they turned Channel Metrics back on for the tenant you sent me via DM and they re-ran the collab pipeline. Let me know if that was fixed on your end.

VI_Migration's avatar
VI_Migration
Silver Contributor
Jan 10, 2022

Dear Jake, do you have an update on this matter please? 

Jake_Caddes's avatar
Jake_Caddes
Icon for Microsoft rankMicrosoft
Jan 10, 2022

Hi VI_Migration, I apologize I didn't get back to you sooner. Engineering said this: the Teams Channel feature was launched in month of Sep and this signal has a retention period of 1 month, not 13 months. Hence, we should enable our customers to process around 3-4 months of Teams Channel data to run queries on.
However, the feature was turned off for this tenant by someone but they re-ran the collab pipeline and will processed over 3 months of teams channel data for this tenant.

You should now be able to run queries dating back to September to see insights about Teams Channel data. Let me know if this isn't the case.

  • VI_Migration's avatar
    VI_Migration
    Silver Contributor
    Jan 11, 2022

    Thank you for your quick answer. We will check and let you know!

Resources