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ant_molisani
Copper Contributor
Jan 17, 2022
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Missing new Multitasking metrics?

Hi all,

Working with a client and I noticed that "Multitasking hours" (NOT "Multitasking meeting hours") is missing from the available list of metrics. 

Similarly, I don't see "Included multitasking" filter for Meetings or Calls metrics.

These were the (relatively) newly introduced metrics to give a better insight into actual multitasking as opposed to the standard "2 emails per meeting hour."

Were these metrics removed?

  • Hi ant_molisaniNo, the metrics and filters for multitasking were not removed. Best thing to do here is to have the customer open a support ticket to understand why the metrics do not show up.

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  • Hi ant_molisaniNo, the metrics and filters for multitasking were not removed. Best thing to do here is to have the customer open a support ticket to understand why the metrics do not show up.

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