Forum Discussion
Incorrect "Value" field in Nudge Tracking
Hi VI_Migration I apologize for the delay in getting back to you. I heard back from engineering and the product team who looked into this for us. They said in this case the customer has uploaded HR file that contains HourlyRate column and that column has value of 1 or lower. That results in the calculation error.
Their advice was to let you know that you should reach out to Viva Insights/WPA Administrator to upload a new file with corrected HourlyRate values.
Yes, this is a relatively new feature that is available through the app. You can read more about it here - https://docs.microsoft.com/en-us/viva/insights/use/myteam#plans.
Note that these two solutions are slightly different. Plans from the app are meant to be created by the end user (ie. Team Leader or Manager), whereas the Plans on the backend are only accessible by the Analyst or Program Managers, probably targeting larger teams or groups - more on this here - https://docs.microsoft.com/en-us/viva/insights/tutorials/solutionsv2-intro.
Jake_Caddes - would it be possible if you could get someone from the Product Team to advise on what the way forward is with these features, and look into the discrepancy pointed out by VI_Migration?
Thanks for sharing those Docs, Dazza. I was not aware there was an option available for teams to do this, locally. That is very cool, much more of a grassroots approach to changing meeting behavior in organizations.