Forum Discussion
Error message Viva Insight way of working assessment
Hi Sophie1911,
Thank you for posting your issue here. I found this guide on your error message: https://learn.microsoft.com/en-us/viva/insights/advanced/analyst/templates/power-bi-faq-troubleshoot#we-found-extra-characters-at-the-end-of-the-json-input
If that does not work, please file a ticket with Microsoft Support: https://learn.microsoft.com/en-us/viva/insights/get-insights-support#submit-issues-bugs-or-errors
I have copied/pasted the suggested steps from that guide here:
You might get this error if you used the wrong credentials while setting up the Power BI template.
Here's what you can do to resolve it:
- In Power BI, open the Transform data menu and select Data source settings.
- Select Global permissions, select
https://api.orginsights.viva.office.com, and then select Clear permissions. - Select Delete.
- Close Power BI and follow the setup instructions for the applicable Power BI template.
MicrosoftHi Sophie1911,
Thank you for posting your issue here. I found this guide on your error message: https://learn.microsoft.com/en-us/viva/insights/advanced/analyst/templates/power-bi-faq-troubleshoot#we-found-extra-characters-at-the-end-of-the-json-input
If that does not work, please file a ticket with Microsoft Support: https://learn.microsoft.com/en-us/viva/insights/get-insights-support#submit-issues-bugs-or-errors
I have copied/pasted the suggested steps from that guide here:
You might get this error if you used the wrong credentials while setting up the Power BI template.
Here's what you can do to resolve it:
- In Power BI, open the Transform data menu and select Data source settings.
- Select Global permissions, select
https://api.orginsights.viva.office.com, and then select Clear permissions. - Select Delete.
- Close Power BI and follow the setup instructions for the applicable Power BI template.