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Email calculation
Hi all, If I write an email outside office hours (at 9PM) but I schedule it to be actually sent within working hours (at 9AM), is it detected as an activity outside or inside working hours? Many th...
Hi stefania_n, scheduled sent messages counts as within working hours. I spoke with the PM who confirmed this with engineering.
Hi all,
we are still waiting for a confirmation on this metric, as our client is about to start the practice not to send email outside office hours but instead schedule them for the morning, we would need to know if this will be reflected in the metrics?
Many thanks!